Here are my five key takeaways from my first five weeks in my digital marketing internship.
Starting a new internship can be both exciting and overwhelming, but my first month at the Pintler Group has been a really positive learning experience. From picking up new skills to getting a behind-the-scenes look at digital marketing: specifically performance marketing, I’ve already learned things that I know will be useful throughout my career. Here are five key skills I am working on.
1: Have a Solid Foundation of Research Before You Dive In
One of the first skills I’ve focused on is building a strong research foundation before starting any project. At Pintler Group, I’ve had access to several helpful tools like Answer the Public, Google Keyword Planner, Google Trends, and Reddit Pro. These tools have been helpful because they provide insight into what audiences are actively searching for, talking about, and engaging with online. Using them allows me to identify common questions, trending topics, and relevant keywords when building Google Paid Search campaigns, which helps ensure campaigns are based on real data rather than assumptions. Early in my internship, we worked on a mock campaign for Bloom Nutrition, where we spent a lot of time studying what people were searching for and what was trending in the market. It was interesting to see topics like supplements and health trends come up repeatedly and to understand how that information could shape marketing strategies. This showed me how important research is before jumping into creative work.
2: Content Creation with Strategy in Mind
Another skill I’ve been developing is creating content with a strategy behind it. At Pintler Group, we talk a lot about continuity and how important it is in marketing. Continuity means keeping a consistent brand message, look, and tone across platforms. When a brand looks and sounds the same everywhere, it becomes easier for people to recognize and trust it. I’ve learned how to apply this idea while also using each company’s brand pillars and core values, making sure every post, caption, and landing page stays aligned with the brand’s message. This has helped me understand that good content isn’t just creative, it also has to fit into a bigger plan.
Check out this friggin’ awesome Figma board Lily and I helped build as part of our content Tuesday initiatives. It’s everything you could want to know about continuity conversion optimization and it took us a ton of time. It will take you about five minutes to get through.
3: Be Confident in Your Ideas
Building confidence in your ideas can be really intimidating, especially as an intern when professionals in the field surround you. It can feel nerve-racking to speak up or share ideas when you’re not sure if they are “good enough.” However, I’ve learned that showing initiative and being willing to share new ideas is better than staying silent. One example of this is Content Tuesdays at Pintler Group, where we set aside time to focus on promoting our own business instead of just our clients. This semester, my fellow intern Lily and I have been responsible for creating internal content for Pintler Group’s social media. Each week, we brainstorm and pitch ideas that show off Pintler Group as a brand. While presenting ideas to experienced professionals can be nerve-wracking, the feedback has been really encouraging, and the process has helped us learn new tools and ways to improve our content.
4: Organization + Communication is Key
Staying organized has been a much bigger priority than I expected. Taking time to properly label files, organize bookmarked tabs, and keep track of tasks makes everything run more smoothly and saves a lot of time in the long run. In the marketing world, having a clean and easy-to-navigate computer system is important because projects move fast and information needs to be easy to find. A cluttered workspace can make you seem unprepared or disorganized, even if you are doing good work. Organization can be the difference between a campaign launching on time or missing a crucial deadline.
A bonus key learning in my digital marketing internship:
I’ve also learned that strong organization supports clear communication. Keeping people updated, maintaining a paper trail of conversations, and asking questions early all rely on having information that is easy to access and track. When organization and communication work together, it prevents confusion later and allows teams to move faster with confidence. Being organized and communicating clearly helps The Pintler Group work more efficiently and keeps projects on track.
Below: Click on the image to check out (a template of) my training board in Trello.
5: Ask for Feedback + Grow From It
Another important skill I’ve learned is how to ask for feedback and actually use it to get better. At first, it can feel uncomfortable to hear what needs to be changed, especially when you’ve put a lot of time and effort into something. But I’ve learned that feedback is meant to help you grow and succeed, not take away from your work. When I get suggestions or edits, I try to see them as chances to improve instead of as mistakes. Getting feedback also helps things stick in your mind for next time. Over time, this has helped me feel more confident and better at adjusting my work to meet expectations.
I know there are so many more small skills I will continue to learn during my internship at The Pintler Group, but I hope these are skills you can also take and apply to your own internship or even just your everyday workspace.
Below: One of our weekly professional developments in January was a summary from book club: “Radical Candor” by Kim Scott. Check out the deck below.
